Position Overview
Elevate your career as a Protection Applications Engineering Lead Expert, focused on grid automation and customer support. Lead technical initiatives and mentor junior engineers worldwide.
This position within the Global Customer Support team demands a blend of technical expertise and leadership skills in the grid automation sector. The successful candidate will be proficient in protection relay applications and will actively participate in pre- and post-sales support. You'll be instrumental in crafting solutions for product issues and conducting customer training sessions.
Key Responsibilities:
β’ Deliver Level 3 technical support across product platforms
β’ Create application notes and guidance for product sales
β’ Address and solve customer complaints effectively
β’ Conduct training for new products and train regional trainers
β’ Contribute to customer seminars and product validations
Requirements:
β’ Degree in El...