Position Overview
* Ensure calls through switchboard are managed with a welcoming, courteous and professional manner, seeking to anticipate their needs where possible.
* Record all switchboard data for the purpose of interrogation of patterns etc.
* Liaise with Landlord post room, to ensure all inward deliveries are received and distributed in a timely fashion.
* Sort & deliver all incoming (internal and external) post to individual desks.
* Record courier and postal servicing cost, split by cost centres
* To log all outgoing goods and incoming goods for tracking purposes. To support with courier requests and invoice queries.
* Liaise with Landlord to ensure overall service to users in the building is maintained.
* Liaise with site contact/client on a regular basis, reporting any issues and concerns in a timely manner to management team.
* Maintain security and safety standards as required, ensuring that visitors are escorted an...