Job Purpose

To manage soft services operations (cleaning, pest control, indoor plants, mailroom, stationery, pantry and front‑of‑house support) and ensure a high‑quality workplace experience for all users.

Key Responsibilities

• Plan and supervise daily and periodic cleaning activities according to the agreed frequency table and standards; conduct inspections and drive service improvements.
• Coordinate pest control services, ensuring correct service frequency, safe chemical use and compliance with local regulations and requirements.
• Manage indoor plant service (appearance, health, replacement, pest prevention) according to agreed scope and schedule.
• Coordinate mailroom and courier services, ensuring timely pick‑up/delivery, handling of issues/claims and use of relevant systems.
• Manage stationery and pantry supplies ordering, inventory and cost control, ensuring alignment with standards and no single‑use plasti...