About the Job

We’re changing the way people think about customer care, and we need your help!

We’re searching for a Facilities Lead to oversee day-to-day operations by ensuring the campus is clean, safe and on-brand. This role will ensure everything is operating smoothly, while also supporting the culture of IntouchCX.

As Facilities Lead, You Will…

• Work with Building Management to ensure health & safety requirements and legislative compliance for the campus are met
• Supervise Building Service Officers (BSOs) and their workload
• Respond to facility related requests and complete assigned tickets in a timely manner
• Coordinate campus visits including any related travel logistics
• Ensure space build outs and furniture assembly projects are completed
• Do weekly walk-throughs
• Respond to urgent campus issues as they arise and ensure measures are in place for off-hours/emergen...