About the Role

Reporting directly to the National Operations Manager, you will steer the end-to-end delivery of both Hard and Soft FM services across multiple locations. You will be joining a National Property consultancy, who are a well known name in the industry.

This role is a perfect fit for a decisive problem-solver who loves a high-tempo environment where priorities evolve rapidly. Your main mission is to keep compliance tight, budgets on track, and clients completely satisfied.

Key Responsibilities

• Service & Contractor Management: Oversee planned, reactive, and corrective maintenance; rigorously manage contractor KPIs, quality outcomes, and operational escalations.

• Financials & Data Integrity: Control budgets, forecasting, and profit margins; oversee CMMS workflows, tracking, and performance reporting.

• Team Leadership: Lead, coach, and manage a team of FM professionals, fo...