Job Summary We are seeking a proactive and organized Operations Manager to oversee the day-to-day operations of the facility. The ideal candidate will ensure smooth housekeeping operations, effective floor management, excellent front office coordination, timely collections, and prompt resolution of customer queries while maintaining high service standards. Key Responsibilities • Oversee and manage daily housekeeping operations to ensure cleanliness, hygiene, and compliance with company standards. • Supervise floor operations and ensure efficient workflow, staff coordination, and service delivery. • Monitor and follow up on customer collections, outstanding payments, and billing coordination. • Handle customer queries, complaints, and escalations professionally, ensuring timely resolution and high customer satisfaction. • Manage front office operations, including reception, visitor management, appointment scheduling, and customer interactions. • Coordinate with housekeeping, front of...