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Factory Customer Service Agent (Order Handling)

Company

ABB

Location

San Pedro Garza García, Nuevo Leon

Posted

June 26, 2026

Position Overview

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Sales Support Manager - Customer Support

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Your role and responsibilities

In this role, you will have the opportunity to provide customer support and order-related assistance to achieve target levels of service quality, operational efficiency, and customer satisfaction. Each day, you will implement customer support strategy to increase operational excellence and customer satisfaction in the sales process. You will also showcase your expertise by supporting achievement of established targets by overseeing progress and impl...

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