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F&B and Reservations Agent

Company

Fairmont Hotels & Resorts

Location

cape town, western cape

Posted

July 09, 2026

Position Overview

Responsibilities

  • Consistently offer professional, friendly and engaging service
  • Book and enter Dining reservation requests using computerized reservation system.
  • Detailed knowledge of all Food & Beverage Outlets and their menu offerings.
  • Promote and sell any in-house or upcoming Food & Beverage events.
  • Work closely with all Food & Beverage Outlets to communicate any guest requests or special celebrations.
  • Answer telephone and email inquiries in a timely manner
  • Assist guests regarding hotel facilities in an informative and helpful way.
  • Ensure a clean and safe working environment and actively participate in health and safety initiatives.
  • Adhere to all hotel environmental policies and initiatives.
  • Performs any reasonable duty as instructed from time to time.

Financial: Satisfied Shareholders

  • To ensure that all quotes compiled are accurate and ever...

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