Role Overview

The FDC Operational Client Relationship Manager is responsible for managing a portfolio of existing platinum and strategic ETD and OTC clients, delivering exceptional client service while strengthening long-term relationships. This role requires a strong balance between operational oversight and client engagement, ensuring that Citi’s standards and obligations are consistently met across global markets and regulatory frameworks.

Responsibilities

• Serve as the principal operational contact for a portfolio of ETD and OTC Platinum clients, delivering client service excellence and maintaining strong, trusted relationships.
• Act as a subject matter expert (SME) across global ETD markets and OTC clearing houses, with extensive knowledge of principal products, market practices, regulatory requirements, and additional asset classes such as equities, FX, repo, fixed income, physical commodities, and Prime Brokerage.
• Manage ...