Personalisation Specialist

As Personalisation Specialist, you are the custodian of Ferrari's personalisation universe within the dealership. You guide clients and teams through the most expressive and emotional part of the Ferrari journey, translating individual vision into refined, precise and compliant configurations. You combine deep product and process knowledge with storytelling and advisory finesse, acting as the direct interface with Ferrari HQ and ensuring that personalisation standards, tools and initiatives are flawlessly executed at dealership level.

What You'll Do

Master and continuously update your knowledge of the Ferrari Personalisation catalogue, tools and processes.

Support clients and Sales Executives during vehicle configuration, ensuring confident, accurate and inspiring personalisation journeys.

Act as an ambassador of the correct personalisation process, fully leveraging all configurator features.

Manage and support the pe...