Are you detail-oriented, analytical, and passionate about telecom infrastructure?We’re looking for a Service Inquiry Technician to support network expansion efforts by assessing customer serviceability, generating KMZ path files, and developing accurate cost estimates for Outside Plant (OSP) construction.

In this role, you’ll work at the intersection of engineering, planning, and sales—translating complex network data into actionable designs that drive service delivery and growth.



Key Responsibilities

• Generate KMZ files to map fiber and service paths from backbone infrastructure to customer premises

• Develop detailed cost estimates for OSP construction—covering labor, materials, permitting, and restoration

• Collaborate with internal teams—including Sales Engineers, Network Planning, and Construction—to confirm design feasibility and serviceability

• Meet production and response targe...