Summary: The Field Application Engineer is responsible for providing technical assistance to customers.
Essential Duties and Responsibilities:
- Lead technical support for the rotary cutting team and customers: commissioning, troubleshooting, operator training.
- Understand customers’ production processes when they interact with our tools.
- Analyze customer specifications and gather all required information for designing new products.
- Support the design office in creating tools and systems that meet customer requirements at optimal cost.
- Participate in risk analysis for new products and high‑risk projects; organize project meetings.
- Perform customer material analysis (if at production site). - Conduct CRC/CC expertise. - Provide support to re‑sharpening centers...