Context

Works Customer Support Applications team working on sustaining, NPI or customer projects. Interfaces with project leaders and mostly within own sector or project team.
Has skill set of multiple competencies to practically make use of knowledge base to resolve issues that have known solution or deep knowledge of single competency enabling to solve new issues and demonstrate solution direction with own analysis.

Requirements

MSc or Phd in technical field.
Experience in an IC manufacturing environment, or research institute with emphasis on lithography, patterning, overlay, imaging, focus, metrology or defectivity related to node/process development.

Responsibilities

Escalation support

Contributes to service order actions and problem description clarification.

New product / service development

Creates basic diagnostics requirements f...