Responsibilities:
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- Work closely with the sales departments to collaborate with sales and visit customers;
- Provide effective frontline technical support for customers regarding BMK's services;
- Answer questions related to workflow, specific operations, result analysis, etc., to support sales order and utilization/revenue growth;
- Coordinate service processes and provide effective technical guidance to customers;
- Provide technical support to the marketing and sales departments;
- Assist the sales team with pre-sales technical activities, participate in various publicity campaigns such as seminars, conferences, trade shows, and other on-site activities in the relevant territories;
- Monitor the competition and market development and report findings back to internal teams;
- Perform other tasks as needed to achieve company goals.
Requirements: