Job Title: Field Coach – Luxury Retail

Location: Singapore

Role Overview

The Field Coach is responsible for driving retail excellence across multiple boutiques by developing team capabilities, elevating client experience, and ensuring consistent execution of brand standards. This role partners closely with store leadership to enhance performance, with a strong focus on sales, clienteling, and talent development.

Key Responsibilities

Retail Performance & Coaching

• Partner with store leaders to drive sales performance and achieve business targets.
• Conduct regular in-store coaching sessions to elevate selling techniques, with a strong focus on high jewelry.
• Identify performance gaps and implement tailored coaching plans to improve individual and team results.
• Support the execution of sales strategies and ensure alignment across all boutiques.