Job Description
The Field Service Center (FSC) team is responsible for the installation, maintenance, and repair of residential and small business services. Within the Field Operations department, the Field Service Center team is responsible for dispatching and technical support of GFiber's Field Technicians, helping to expand and maintain GFiber's Wired and Wireless customer installations and network construction.

Role Description (and additional job description)
The FSC Connect Support Team Manager leads the team responsible for support of GFiber Installations ensuring on schedule completions. In this role, you will focus on coaching, performance management, and overseeing daily operations to ensure excellence. You will provide leadership and direction, ensuring the team effectively navigates same-day challenges using tools like Salesforce and Oracle Field Service Cloud (OFSC).

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