Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
Ensures systems operate as designed and are maintained and/or upgraded per requirements.
Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service.
Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
Key Responsibilities:
Provides full Audio/Visual support for meetings, conferences, town halls, client presentations.
Takes complete ownership of onsite service activity.
Performs advanced-level maintenance on all products, including lo...
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