• Provides highly visible customer support through on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems.
• Checks out and approves operational quality of system equipment.
• Instructs customers in operation and maintenance of the system.
• Serves as company liaison with customer on administrative and technical matters for assigned projects.
• Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps or engineers.
• Provides field support, not limited to system hardware and software, PCs, networking and wireless networking.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.