TECEZE is seeking a reliable IT Support Specialist (Backfill Support or Freelancer) to deliver on-site technical assistance when full-time engineers are unavailable or for dispatch activities.
You will handle desktop/laptop troubleshooting, hardware support, and Office 365-related issues, while maintaining SLAs and documenting incidents in the knowledge base. The role involves AV support, conference room setup, and occasional after-hours support.
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