Job description

· Manage quality related issues from the customers located in North and Central China Region. Mainly for SIC business.

· Verify and resolve customer complaints/request/requirements through coordinating with ST different internal organizations.

· Escalating to manager any matters that can lead to a critical situation with the customer.

· Improve the customer relationship through best supports /communications and quick responses throughout problem solving, continuous monitoring on quality performance.

· Handling customer visit/audit requests.

· Representative for the customer quality meetings.

Profile

· Bachelor or Above degree with more than 5 years working experience relevant to Semiconductor industry domain.

· Technical Knowledge on semiconductor process / Failure Analysis / Problem Solving methodology

· Familiar with Quality tools, Quality manageme...