Innova Solutions has a client that is immediately hiring for a Field Service Dispatch Technician


Position type: Full Time - Contract

Duration: 06 Months Contract

Location: New York City, NY



As a Field Service Dispatch Technician, you will:

Maintain and enhance a strong customer service-oriented environment focused on problem prediction, detection and resolution. Oversee documentation of issue, action plan and outcome and distribution within area of responsibility.

Perform technician work activities and proactively identify and remove barriers to meeting customer expectations.

Work with team to ensure root cause is identified, action plans are developed and ensure follow-up on customer issue resolution.

Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related ...