Overview

The Field Service Engineer is responsible for delivering high-quality field service support and technical expertise across the Africa region, serving both installed base customers and non‑OEM customers. The role focuses on optimizing feed mill performance, conducting plant audits, driving aftermarket business (spare and wear parts), and contributing to capital equipment projects through process development and commissioning support.

Key Responsibilities

• Field Service Delivery : Provide on‑site troubleshooting, maintenance, technical support, and customer training to ensure optimal performance of equipment and plant operations.
• Feed Mill Audits : Conduct comprehensive plant audits, identify efficiency gaps, and deliver actionable recommendations, including suggested spare and wear parts requirements.
• Aftermarket Business Growth : Identify and drive sales opportunities for spare and wear parts, equi...