- Instruct and guide distributors on the installation, repair, and maintenance of company instruments. - Accompany distributors during product demonstrations at existing and potential customer sites to promote the company and brand. - Execute a wide range of service activities efficiently and effectively, including installation, operator training, preventive maintenance, testing, inspection, troubleshooting, adjustments, calibration, alignment, and part replacement. - Manage the service territory, including assigned equipment and parts inventory, to meet customer needs and contribute to service product sales and revenue goals. - Ensure high customer satisfaction and improve service outcomes by delivering speedy, high-quality service. - Act as a trusted advisor by understanding customer needs and providing appropriate solutions. - Provide feedback to management regarding field performance anomalies and sugg...
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