Job Description
Joining our Measurement Service Team, you will play a key role in delivering exceptional customer support and ensuring the optimal performance of our instruments. In line with Anton Paar’s standards and procedures, your responsibilities will include :
Technical Support & Field Service
- Provide technical support to customers via phone and email
- Perform troubleshooting, maintenance, and repair activities both on-site and in the workshop
- Diagnose faulty instruments and prepare repair quotations
- Plan and carry out preventive maintenance in accordance with company standards and procedures
- Perform factory calibrations, including ISO 17025 calibrations when required
Service Administration & Quality Assurance
- Record and update service activities, reports, and corrective actions within the CRM system
- Ensure service tools and instruments are available, compliant, and maintained in...