Provide phone support/remote assistance to customers and to Field Service Representatives as required to achieve resolution of service need in a timely manner.

Order spare parts for assigned customers including replenishing spare parts kits for warranty and contract customers, to ensure they can operate their Varex equipment according to technical and safety guidelines with the highest level of satisfaction.

Input detailed records of service visits into company information systems, including technical problems, actions taken, and parts employed to correct these problems, to ensure accurate updated customer maintenance information is available to other Varex parties.

Ma...