Camtek leading global semiconductor equipment company specializing in wafer inspection and metrology systems, with expanding operations in Southeast Asia, is seeking dynamic individuals to lead the customers support team.

Field Service Manager (Singapore

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Job Responsibilitie

• s:Lead a team of Field Service Engineers (FSEs) and team leaders in service operation
• s.Conduct regular meetings with the FSE team and customers to align support expectation
• s.Manage installation plans and monitor tools through customer acceptanc
• e.Manage escalations and set priorities for customer support activitie
• s.Identify root causes and work closely with headquarters to deliver effective solutions to customer
• s.Prepare quarterly and annual Southeast Asia spare parts and service revenue forecast
• s.Prepare quotations and follow up on purchase orders for service agreements, labor hours...