Due to current growth, Brandt is currently seeking a Field Service Operations Manager for the Atlantic region.

The Field Service Operations Manager is responsible for driving the profitability of the service departments using established best practices. This role mentors and leads the service teams within branches as they support their customers.

Duties & Responsibilities Include But Not Limited To

• Collaborate with Service Managers to establish clear objectives and strategic plans aimed at improving sales, margins, expenses, and profitability within the service departments.
• Partner with Service Managers to identify key performance gaps and set measurable objectives in the following areas:
• Technician efficiency.
• Billing accuracy and timeliness.
• Work in Progress (WIP) management.
• Warranty reimbursement.
• Develop actionable performance improvement plans tailored to enhance efficiency and effec...