Position: Field Service Planner

Location: Sudbury, ON

Purpose of Role
The Field Service Planner is responsible for scheduling and planning the work performed by the Service / Training team. The individual will ensure the scope of work is defined and support the service team with completing their work on time and on budget. This includes validating proper training and competencies, review and provide plan for training and ensuring service reports are completed. The individual will also follow up with our customer upon completion of projects to ensure quality assurance and work with the sales team and shop management to establish proper workflow. To properly communicate with all internal stake holders on current projects, new opportunities, and any constraints.

Essential Duties & Responsibilities

• Establish and maintain excellent customer relationships by making periodic visits, exploring sp...