Job description :
In this customer-facing, field-based role, you will support clients in the Quebec region at hospitals, laboratories, surgical centers, and other customer sites by maintaining, troubleshooting and calibrating complex mechanical, electromechanical, and electronic equipment. You will play a key role in delivering a high-quality customer experience and building long-term relationships.
Key Responsibilities:
Perform preventive and corrective maintenance, including diagnostics, repair, adjustment, and equipment certification.Troubleshoot and service standard and specialized equipment and system components.Complete upgrades, warranty, and service calls in a timely and efficient manner.Communicate proactively with customers and internal teams to ensure issue resolution and customer satisfaction.Identify opportunities for additional services or solutions.Complete requi...