Position Overview
Working Hours/Days
M-F 6:30-3:30
Overview
POSITION SUMMARY:
Field supervisor is accountable for the dispatch, efficiency and discipline of all field technicians assigned to her or him. This person must possess a deep knowledge of construction equipment repair processes and dispatch organizational skills. Customer relations and customer satisfaction are also key ingredients of the job.
Basic Duties
The Field Service Supervisor is responsible for all field service activity in his territory . Responsibilities include the following.
+ Exemplify our Corporate Values of Integrity, Customer Focus, Accountability and Teamwork
+ Provide leadership and direction as required to achieve the highest levels of customer satisfaction, employee engagement and profitability
+ Conduct regular meetings to coordinate activities, provide guidance, gather information and communicate compa...