Position Overview
Join Ridder North America as a Field Service Technician focused on customer satisfaction in Leamington. This role demands qualified, rapid responses to service requests, ensuring minimal downtime for clients.
As a Field Service Technician, you will support clients through effective communication, technical advice, and timely repairs. Your responsibilities include inspecting climate systems, installing software updates, and managing service incidents in the ERP system. The goal is to enhance Ridder's image through outstanding service and customer engagement.
Key Responsibilities:
β’ Inspect and commission climate and water equipment
β’ Install and update labor registration systems
β’ Provide technical advice for preventive maintenance
β’ Respond swiftly to service requests
β’ Record incidents in the ERP system
Requirements:
β’ Education in Electrical, Electronic, or Mechatronics
β’ 2β5 years experience in electrot...