Position Overview
Join Agilent as a Field Service Technologist, providing crucial support for biomolecular and genomic analyses. Focus on customer engagement and technical excellence in your service role.
As a Field Service Technologist at Agilent, you will provide installation, maintenance, and repair services across various labs. Your interpersonal skills and proactive mindset will enable you to resolve issues and enhance customer satisfaction. Engage with cutting-edge technologies in cellular analysis, ensuring that customers achieve their goals.
Key Responsibilities:
• Conduct installations and configurations at lab sites
• Troubleshoot and resolve product performance issues
• Perform proactive maintenance and repair activities
• Ensure customer satisfaction through effective communication
• Maintain professionalism in all technician duties
Requirements:
• Bachelor's degree in a relevant field
• Minimum of 4 years of experience in a similar role
• Experience with tro...