Position Summary

At CareRx, we are shaping the future of senior care through pharmacy services that make a real difference. The IT Support Technician at our Richmond Hill location will play a vital role in supporting the Field Services team by assisting with IT hardware and software tasks, repairing laptops and devices, preparing and shipping equipment, coordinating remote troubleshooting, and maintaining a clean and organized workspace. This is an on-site position with no travel or on-call responsibilities.

Your Day to Day

• Assist Field Services Technicians with IT hardware, software, and troubleshooting tasks.
• Image, configure, and prepare new hardware for deployment or shipment to client facilities.
• Provide phone-based technical support to facilities or internal teams as needed.
• Manage ordering, tracking, and returning of IT parts, accessories, and hardware, ensuring accurate inventory records.
• Recover, a...