We ́re hiring!
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide.
A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment.
At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities.
#WelcomeToCognizant!
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as an **IT Technical Support Onsite**
**Onsite position in Juarez**
- Objectives of this role
Adhere to following processes as per the defined SLAs or KPIs.
- Event detection, Categorization, responding and closure.
- Service Request Handling.
- IT Incident categorization, initial triage, escalation, and resolution (within scope) as per the SOPs/runbook.
- Access Request handling.
- Delivery Assurance: Adhere to defined...