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Field Supervisor

Company

Home Instead

Location

Norwich, England

Posted

July 01, 2026

Position Overview

Job Description

  • Support with care consultations, service reviews and completing client support plans.
  • Conduct staff supervisions and client QA’s.
  • Create, update and audit client care plans and assist with digital care planning.
  • Maintain accurate client and Care Professional records on Home Instead software and Birdie.
  • Conduct client and Care Professional introductions.
  • Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
  • Carry out client reviews and action these accordingly.
  • Support and mentor Care Professionals
  • Maintain regular contact with clients and Care Professionals.
  • Any other duties as directed by your line manager.
  • Participate in on-call duties as required. (Paid separately)
  • Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy,  in respect of empl...

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