Job Description
Req ID: 318049
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Field Tech Analyst - ITSM to join our team in Perth, Western Australia (AU-WA), Australia (AU).
Role & responsibilities:
Acts as a primary POC for a team of operational & professional level team members
providing IT SupportWork is guided by operational and project objectives and measured on CSFs & KPIs aligned to the sameSets and communicates clear expectations for work outcomes and assists to drive
performance of the teamAssigns and drives daily deliverables for a larger field service team or a supplier
relationshipRegularly coaches and mentors peer team membersRegularly reviews the work and performance of peer te...