JOB DESCRIPTION
Req ID: 379378
We are currently seeking a Field Tech Senior Associate to join our team in Singapore, South East (SG-04), Singapore (SG).
Position Description/Justification For Internal Reference Only :
Career Arch Job code Overview and General duties and tasks For Internal Reference Only :
Role Responsibilities:
Be a contributing member of the EUC Team providing support to End Users in a Client EnvironmentWork is guided by operational and project objectives and measured on SLAs, CSFs & KPIs aligned to the same.Work on Day-to-Day Incident Resolution & Request Fulfilment aligned to ITIL FrameworkInvolved with IMAC (Install, Move, Add, Change) for Desktops, Laptops, Monitors, Printers and other IT Equipment and Peripherals as needed, between desks, floors or buildings as required.Learn new and emerging technologies as needed, guided by business requirements.Requirements ...