**Overview**

Under the direct supervision of the Branch Field Service Manager, the Field Service Representative - Production Print (FSR-4P) manages a territory of Sharp production print systems (both color and monochrome) while delivering a high level of customer satisfaction through proper communications and maintenance of equipment.

This position will have a full working knowledge of the product portfolio (including theory of operation and mechanics) acting as a branch subject matter expert providing solutions to complex problems as well as delivering field and / or remote support to fellow Sharp Field Service Representatives. This role sometimes involves innovative problem solving using non-standard techniques, as necessary.

**Responsibilities**

+ Services and maintains a full territory independently providing on-site support installations and service repair and scheduled maintenance of production print equipment.
+ Perform pre-installation ass...