This is an exciting opportunity to join a dynamic client retention team at a leading Fintech company specializing in providing vital funding to small businesses. With robust financial support, we seek an additional team member to help drive our ambitious growth initiatives.

The base salary is £42K with £8k-15k OTE. Please note that as this is a Junior role, progression is limited for the first 2 years.

Job Overview

As a Retentions Executive , you will be pivotal in maintaining customer loyalty and satisfaction within the fast-paced fintech sector.

You will be responsible for engaging with customers to ensure they continue seeing value in our cutting-edge financial products and services.

With a deep understanding of fintech solutions, you will help retain customers by addressing their concerns, resolving issues, and identifying opportunities to enhance their experience.

By maintaining strong, long-term relationships, you wi...