Job Title: Finance Customer Service Representative

Location: Liverpool, Hybrid

Salary: £26,938–£28,609 Plus up to £2,000 performance related bonus per annum, once established within your role.

Working Hours: 37.5 hours per week, Monday to Friday 09:00am – 17:30pm, 1 in 3 Saturday’s 09:00am – 17:30pm

Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work‑life balance meets flexibility with three rotating shift patterns

Responsibilities

• Crushing Your Goals & KPIs: Every day, you’ll have the chance to hit exciting targets and make a real impact on our team’s success. As you grow and improve, so will your salary!
• Achieving Quality Excellence: Delivering fantastic service will be your superpower. You’ll shine in call audits and always strive to meet our high-quality standards.
• Turning Complaints into Opportunities...