An exciting opportunity has arisen for a Financial Account - Call Centre Agent at Talent Outsourcing Channel Solutions' in Angeles City Pampanga. As a full-time Call Centre Agent, you will play a crucial role in delivering exceptional customer service and financial account management to our valued clients.



What you'll be doing

Handling inbound and outbound customer calls with professionalism and empathy

Assisting customers with account inquiries, transactions, and problem resolution

Providing accurate and timely information to customers

Maintaining detailed records of customer interactions

Adhering to company policies, procedures, and quality standards

Identifying opportunities to enhance customer satisfaction and loyalty

Collaborating with team members to provide seamless customer support



What we're looking for

Previous experience in a customer service or call centre environment, preferably in the fi...