Summary: The successful candidate will be a Subject Matter Expert (SME) who supports the lease abstraction process, driving process efficiency through continuous improvement, and identifying defects and root cause fixes.
Responsibilities: Drive Service Level Agreements (SLAs), efficiency, and accuracy of the lease abstraction process. Analyze key lease types, manage inflows, and identify the root causes of SLA misses, if any. Coordinate internally with Finance Operations Accounting and Analysis (FOAA), Lease Administration, and Lease Technology teams. Work with internal stakeholders to identify ownership and create & sign-off on RACI for the process. Drive continuous improvement and target tollgate projects with high impact on customers and low cost to the Company. Understand the gaps in the process and streamline accordingly. Demonstrate a commitment to learning and curiosity, and standardize ...