**Job Summary and Responsibilities**

**This position is located on-site at** **the Dignity Health Yavapai Regional Medical Center (West Campus)** **location in Prescott AZ. 1003 Willow Creek Road Prescott Arizona 86301**

Responsible for analyzing patient’s financial status and determining eligibility for insurance enrollment and/or financial assistance programs. Responds to telephone and written inquiries related to patient accounts. Assists patients with questions and concerns, explains charges and responds to other related inquiries.

+ Meets with patients regarding account balances for inpatient, emergency and outpatient services and conducts interviews with patients or responsible individuals to determine financial status and eligibility for insurance enrollment and/or financial assistance programs.
+ Assists patients via telephone and/or written response regarding account/claim status inquiries. Responds professionally and within appropriate timefr...