Financial Customer Associate – Fidelity Investments

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, Fidelity Investments is hiring Financial Customer Associates (FCA) in their Smithfield site.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. The FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, providing education or resources. You do not need a finance background to succee...