Performs receipt, processing, and dissemination of emergency and non-emergency information
required to operate the Emergency Communications Center (ECC).

**Responsibilities**

+ Dispatches fire, medical, and protective services, and other emergency response vehicles and personnel as appropriate to aircraft, structural, hazardous materials, medical, security, and other emergencies in accordance with Fire &Emergency Services work instructions.
+ Receives routine phone calls in a professional manner and takes appropriate action.
+ Receives emergency phone calls via the 911 Emergency Reporting System, gathers pertinent information, and gives caller emergency specific directions including Emergency Medical Dispatch (EMD) information according to established directives. Receives trouble, supervisory, and fire alarms via the Monaco D-21 Public Recorded Radio Alarm System and determines actions required based on type of alarm, building number, and applicable fire syst...