KEY RESPONSIBILITIES

LEAD AFTERSALES OPERATIONS

• Manage end-to-end aftersales services for fire fighting and emergency response vehicles.
• Oversee commissioning, preventive maintenance, inspections, repairs, and emergency breakdown support.
• Ensure high fleet availability and reliable vehicle performance.
• Supervise service centres, field engineers, technicians, and regional support teams.
• Develop service standards and emergency response procedures for critical customers.

TECHNICAL SERVICE & ENGINEERING SUPPORT

• Provide expert technical guidance for firefighting systems, hydraulic equipment, electrical systems, pumps, foam systems, PLC controls, and vehicle electronics.
• Support troubleshooting, root cause analysis, and technical issue resolution.
• Coordinate commissioning activities and customer training for newly delivered vehicles.
• Maintain accurate service ...