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First-Contact IT Support Analyst (L1)

Company

Interpath

Location

Remote, wes kaap

Posted

June 08, 2026

Position Overview

Interpath is seeking a Level 1 Service Desk Analyst based in South Africa to support their IT service desk. This role is critical for delivering responsive IT support to colleagues globally. The analyst will handle first contact IT support and focus on resolving incidents to enhance user experience.

The successful candidate will possess proven IT support experience, robust communication skills, and a working knowledge of Microsoft 365 applications. They will ensure accurate logging and management of IT issues, contributing to continuous improvement of services.

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