Greeting guests, and providing an engaging warm welcome or fond farewell to The Fitness Centre upon arrival and departure
Ensure each guest is greeted promptly, courteously, graciously with eye contact, and a smile
Engage with Fitness guests throughout the Fitness Club area including the gym area to enhance the service experience through the introduction of all fitness services and facilities
Ensure the guests are provided refreshments like water, towels whenever they require them inside the fitness club
Assist the guests to engage with Personal Trainers if they need one
Able to respond to guest feedback and take appropriate timely actions to have a meaningful impact on guest experience
Provide additional support to the Fitness Club team during break times and peak hours
Recommends and promotes Personal Training or relevant Fitness/Wellness programs happening across th...
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