FIXED ACCESS NETWORK ENGINEER for BGC Taguig area

• Full-time

DUTIES AND RESPONSIBILITIES

The successful candidate will utilize his/her advance knowledge of telecommunications and excellent customer service skills in this position to:

• Provide technical support service to customers independently or jointly with a technical support team.
• Develop the technical solution and issue the design documents: HDL, LLD.
• Provide detailed information on how to set up, configure, and upgrade Access Network Products.
• Pre‑sales support for testing, bidding or holding workshops in the field of Fixed Access Network.
• Track and solve all technical issues that appear during the testing/workshop/bidding activities, provide to the customer the necessary technical support and suggestions, keep good cooperation with the customer, workshop attending if required.
• Troubleshoot hardware and software issues a...