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- Plan and schedule all customer orders, ensuring they are scheduled within the lead time period.
- Coordinate with customers regarding the estimated time of arrival (ETA's) and delivery details prior to the scheduled.
- Process necessary documents, including loading arrangements for warehouse use and timeslips for delivery personnel during deliveries.
- Monitor undelivered sales orders through the SAP system to prevent unserved orders or schedules exceeding the lead time.
- Coordinate with delivery drivers on schedule-related concerns and with warehouse sections on loading-related matters.
- Perform other tasks that may be assigned to support operation needs.
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